1. Accounts and authority
You must provide accurate account information, protect login credentials, and use the service only if you have authority to act for the organization named on the account. The organization is responsible for its users, role assignments, branch access, module configuration, and activity performed through its accounts.
2. Trials, plans, and payment
Eligible hosted accounts may begin with a 14-day trial. Continued use after the trial requires an active plan or another written arrangement. Prices, capacity, included modules, support, billing periods, taxes, implementation work, and renewal terms are those shown at purchase or agreed in writing. Failure to pay may result in restricted or suspended access.
3. Local licences
A Local licence permits use for the number of branches, installations, and modules purchased. Licence files, activation details, and software access may not be shared outside the licensed organization or used to bypass plan, branch, or module limits. Updates, hosting, synchronization, and support are included only when stated in the selected package or agreement.
4. Acceptable use
You may not use CartronPOS to break the law, infringe another person's rights, distribute malicious code, probe or disrupt the service, bypass access controls, scrape protected information, reverse engineer restricted components, resell access without permission, or submit content you are not authorized to process.
5. Customer data and responsibilities
The organization retains responsibility for the operational content entered into its account and for deciding who may access it. You must maintain appropriate notices, permissions, consents, records, and safeguards for customer, employee, patient, student, guardian, financial, and other personal information. You are responsible for reviewing imported data and exports before relying on them.
6. Professional decisions
CartronPOS supports operational recordkeeping and workflows. It does not replace medical, pharmaceutical, educational, accounting, tax, legal, or other professional judgment. Authorized professionals and organizations remain responsible for decisions, approvals, diagnoses, dispensing, assessments, reporting, and regulatory compliance.
7. Service operation and changes
We work to keep the service secure and available, but maintenance, internet conditions, third-party services, local hardware, configuration, or events outside reasonable control may interrupt access. Features may change to improve security, reliability, compliance, or product operation. Material commercial changes will be communicated where reasonably possible.
8. Intellectual property
CartronPOS and its software, branding, documentation, and service design remain the property of their respective owners. These terms grant a limited, non-exclusive, non-transferable right to use the purchased service during the applicable term. Feedback may be used to improve the product without transferring ownership of customer data.
9. Suspension and termination
Access may be suspended for non-payment, security risk, unlawful activity, material breach, or use that threatens other customers or the service. You may stop using the service and cancel according to the selected plan. Unless another agreement applies, hosted data is generally available for export or reactivation for 30 days after cancellation before scheduled deletion, subject to backup and legal retention requirements.
10. Warranty, liability, and disputes
The service is provided with the commitments stated in the selected plan and any written agreement. To the extent permitted by applicable law, implied warranties and liability for indirect or consequential loss are limited. Nothing in these terms excludes rights or liabilities that cannot legally be excluded. The parties should first try to resolve disputes through written notice and good-faith discussion.
11. Changes to these terms
We may update these terms to reflect product, security, commercial, or legal changes. The revised date will be shown on this page. Continued use after an update takes effect constitutes acceptance where permitted by law.