Front desk and patient access
Register patients, manage appointments, begin encounters, maintain demographics, and direct people into the appropriate care workflow.
Hospital Management
A separate clinical workspace spanning front desk, care delivery, diagnostics, pharmacy, stores, and billing.
Give each department a focused menu while maintaining one branch-scoped patient and encounter record. Role permissions control access to clinical work, results, records, stock, claims, and financial operations.
What the Hospital Management module covers
The workspace is organized around complete operational responsibilities, not a collection of disconnected menu labels.
Clinical and inpatient care
Support practitioner worklists, encounters, emergency triage, admissions, wards, theatre, maternity, pediatrics, and clinical records.
Diagnostics and results
Place laboratory or radiology orders, enter results and reports, manage revisions, and control review or acknowledgement of critical findings.
Pharmacy and hospital stores
Connect prescriptions and dispensing to batch stock while central stores manage departmental requisition, approval, issue, and receipt.
Billing, insurance, and claims
Post clinical services to patient billing, apply coverage, manage claims, collect payments, and write linked account-ledger activity.
Records and governance
Preserve the authorized patient timeline, encounter documents, department hand-offs, audit history, and role-limited access.
Records kept by the workspace
These are the principal operational records staff create, update, review, or hand to another connected module.
- Patients, appointments, encounters, and clinical notes
- Emergency, admission, ward, theatre, maternity, and pediatric records
- Laboratory and radiology orders, specimens, results, reports, and reviews
- Prescriptions, dispensing, service charges, coverage, claims, and payments
- Department requisitions, issues, receipts, documents, and audit history
What the connected workflow is designed to improve
The module combines records, permissions, location scope, and shared services to support these practical operating results.
One authorized care timeline
Patient identity, encounters, orders, results, prescriptions, admissions, procedures, and billing remain connected while department permissions limit inappropriate access.
Visible departmental hand-offs
Front desk, clinical teams, diagnostics, pharmacy, records, central stores, and billing can see the work assigned to them and the state required for the next step.
Clinical and financial traceability
Service delivery, diagnostic results, medicine or supply movement, coverage decisions, claims, payments, and account postings retain their source and branch context.
Included functionality
The module connects the following working capabilities through one tenant and branch model.
- Patient registration, appointments, encounters, practitioner worklists, and clinical records
- Emergency triage, inpatient wards, admissions, theatre, maternity, and pediatrics
- Laboratory and radiology orders, result entry, reporting, review, and acknowledgement
- Service billing, insurance coverage, claims, payments, and account-ledger posting
- Hospital pharmacy dispensing linked to prescriptions, batches, stock, and billing
- Central stores, departmental requisitions, approval, issue, receipt, and stock traceability
How work moves through the module
A typical operating sequence; permissions and branch configuration determine who performs each step.
- 1
Register the patient and schedule or begin the relevant encounter
- 2
Record clinical work and place diagnostic, pharmacy, admission, theatre, or departmental orders
- 3
Complete results, treatment, dispensing, requisitions, and departmental hand-offs
- 4
Post services to billing, process coverage or claims, collect payment, and complete the episode of care
Deployment, data ownership, and management oversight
The workspace is connected to the wider platform without removing tenant, location, department, or permission boundaries.
Deployment model
The hosted hospital workspace carries the full clinical and departmental workflow. Hospital pharmacy, stores, billing points, and other supported branch operations can use the shared local POS and inventory foundation where continuity is required.
Access and data scope
Patient identity remains connected across authorized care workflows while encounters, orders, stock, billing, and worklists retain branch and department context. Clinical menu and action permissions limit access by role.
Management visibility
Review appointments, patient flow, encounters, admissions, diagnostics, critical results, theatre and departmental work, medicine or supply movement, service billing, claims, collections, and branch performance according to clinical and financial permissions.
Assign the workspace by responsibility
Module enablement makes the workspace available to the organization. User assignments and permissions still control its menus and actions.
Front-desk officerNurse or practitionerLaboratory or radiology staffPharmacistRecords officerBilling or claims officer
Administrators can combine module access with branch, store, campus, facility, department, menu, and action permissions. A shared user may work across approved workspaces without receiving access to unrelated records.
Start with Hospital Management, then assign the right locations and people.
Hosted onboarding records the organization, first branch, business type, module selection, and owner account. Additional branches, roles, and permissions can be configured from administration.